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(Toronto location only)
Course number: 084594
Course length: 0.5 day(s)
Course Objective: You will identify and use the new and enhanced features of Microsoft® Outlook® 2010.
Target Student: The course is for experienced Outlook users familiar with the 2003 version of the application, and who need to learn about the new features that Outlook 2010 has to offer.
Prerequisites: To ensure your success, we recommend that you first take the Microsoft® Office Outlook® 2003: Level 1 course or have equivalent knowledge.
Upon successful completion of this course, students will be able to:
Lesson 1: Identifying the Components of the Outlook 2010 Interface
Topic 1A: Identify the Components of the Outlook Window
The Microsoft Outlook 2010 Window
The Ribbon
The File Tab
The Backstage View
The Quick Access Toolbar
The Navigation Pane
The Status Bar
Screentips
How to
Topic 1B: Identify the Tabs and Groups on the Ribbon
The Home Tab
The Send / Receive Tab
The Folder Tab
The View Tab
Form Tabs
Dialog Box Launchers
How to
Topic 1C: Customize the Outlook Interface
The Outlook Options Dialog Box
How to How to Customize the Outlook Interface
Lesson 2: Working with Email Messages
Topic 2A: Format an Email Message
The Mini Toolbar
Galleries
Live Preview
Styles
Paste Options
How to How to Format an Email Message
Topic 2B: Insert Graphical Objects in an Email Message
SmartArt
The Screenshot Tool
The Background Removal Tool
Contextual Tabs
Types of Contextual Tabs
Contextual Tool Tabs
How to How to Insert Graphical Objects in an Email Message
Topic 2C: Manage Email Messages
Flags
Quick Steps
The Manage Quick Steps Dialog Box
MailTips
How to How to Manage Email Messages
Topic 2D: Share Contact Information Using Business Cards
Quick Contacts
Electronic Business Cards
The Edit Business Card Dialog Box
The People Pane
How to How to Share Contact Information Using Business Cards
Lesson 3: Managing Calendars in Outlook
Topic 3A: Create Tasks Using the Outlook Calendar
The To-Do Bar
The Daily Task List
Color Categories
How to How to Create Tasks Using the Calendar
Topic 3B: Customize the Calendar View
Calendar Views
Calendar Options
How to How to Customize the Calendar View
Topic 3C: Schedule a Meeting
The Schedule View
Calendar Groups
The Scheduling Assistant
The Room Finder Pane
The Free/Busy Options Dialog Box
How to How to Schedule a Meeting
Topic 3D: Share Calendar Information
Calendar Sharing
The Send a Calendar via E-mail Dialog Box
Calendar Overlays
Delegates
How to How to Share Your Calendar Information
Lesson 4: Managing Email Messages in Outlook
Topic 4A: Manage Junk Email Messages
Spam
The Junk E-mail Options Dialog Box
The Blocked Senders List
The Safe Senders List
How to How to Manage Junk Email Messages
Topic 4B: Search for Information in Outlook
Instant Search
The Contextual Search Tools Tool Tab
The Advanced Find Dialog Box
How to How to Search for Information
Topic 4C: Clean Up Conversations and Folders
The Conversation View
The Clean Up Command
The Ignore Command
How to How to Clean Up Conversations and Folders
Topic 4D: Set Access Permissions
Permissions
Information Rights Management
How to How to Set Access Permissions
Topic 4E: Add RSS Feeds in Outlook 2010
RSS Feeds
How to How to Add RSS Feeds in Outlook 2010
Appendix A: New Features in Microsoft® Outlook® 2010
Appendix B: Out of Office Notifications in Outlook
Appendix C: Outlook and Other Office Applications and Services