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(Toronto location only)
Course number: 088684
Course length: 1.0 day(s)
As a manager, you are responsible for setting the goals for your team and for managing their work. Organizational goals can often get lost in layers of management and not get communicated to the individual contributors. In the absence of goals, employees can feel unmotivated or can even set their own goals for achievement, which will result in poor and conflicting team performance. In this course, you will develop skills needed to establish tactical goals for your team based on organizational directives and general goals from your manager and create and manage action plans to achieve these goals.
Course Objective: You will develop skills needed to establish tactical goals for your team based on organizational directives and general goals from your manager, and create and manage an action plan to achieve these goals.
Target Student: This course is intended for the professional employee who is a team leader.
Prerequisites: Prior to taking this course, the student should have knowledge of corporate goals. Other courses that may be helpful are What Good Managers Do: The First 100 Days, Negotiating Skills, and Delegating.
Upon successful completion of this course, students will be able to:
Lesson 1: Establishing Team Goals
Topic 1A: Clarify General Team Goals
Topic 1B: Create a Goal Map
Topic 1C: Translate General Goals into Tactical Goals
Lesson 2: Developing a Team Plan
Topic 2A: Create Action Plans for Achieving Goals
Topic 2B: Develop a Contingency Plan
Lesson 3: Achieving the Team Plan
Topic 3A: Implement the Action Plan
Topic 3B: Evaluate Success
Appendix A: Creating the Action Plan: Notes
Appendix B: Evaluating Success: Notes