Managing Outsourced Projects as an IT Vendor

Upcoming Class Dates

Course Specifications

Course number: 085037
Course length: 1.0 day(s)

Course Description

You are familiar with the management of IT projects. Outsourced IT projects need to be managed a bit differently than regular IT projects. In this course, you will examine the management of outsourced projects as an IT vendor.

Course Objective: You will examine the management of outsourced projects as an IT vendor.

Target Student: IT vendors or vendor managers, project managers, and other professionals who are responsible for managing outsourced personnel or projects.

Prerequisites: The following Element K courses are recommended but are not mandatory:

• Project Management for Technical Teams
• Basics of Effective Communication (Second Edition)

Performance-Based Objectives

Upon successful completion of this course, students will be able to:

• recognize the fundamentals of outsourcing.
• discuss vendor selection, pricing models, and the contracting process.
• describe the importance of work transition and people management.
• examine how to manage an outsourced operation.
• describe client relationship management and program governance.
• describe best practices for the financial management of outsourced projects and project closure.

Course Content

Lesson 1: Understanding the Fundamentals of Outsourcing

Topic 1A: Examine the Basics of Outsourcing
Topic 1B: Examine the Models of Outsourcing
Topic 1C: Examine the Outsourcing Life Cycle

Lesson 2: Examining Negotiations and Contract Management

Topic 2A: Identify the Steps in Vendor Qualification and Selection
Topic 2B: Examine the Pricing Models
Topic 2C: Implement Contracting

Lesson 3: Managing Transition and People

Topic 3A: Examine Transition Management
Topic 3B: Examine People Management

Lesson 4: Managing Outsourced Operations

Topic 4A: Implement Project Management Practices in Outsourcing
Topic 4B: Implement Configuration, Risk, and Change Management
Topic 4C: Examine Issue Management

Lesson 5: Examining Client Relationships and Program Governance

Topic 5A: Implement Client Relationship Management
Topic 5B: Examine Program Governance

Lesson 6: Managing Finances and Project Closure

Topic 6A: Examine the Financial Management of Outsourced Projects
Topic 6B: Explore Knowledge Transition and Management During Project Closure