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(Toronto location only)
Course number: 085070
Course length: 1.0 day(s)
Course Objective: You will apply strategies to motivate IT teams.
Target Student: This course is intended for new IT managers or other IT managers who do not have prior team management responsibility.
Prerequisites: General team leadership skills and basic communication skills are required.
Upon successful completion of this course, students will be able to:
Lesson 1: Understanding Motivation
Topic 1A: Recognize the Importance of Motivation
Topic 1B: Identify Types of Motivational Needs
Topic 1C: Assess Employee Motivation
Lesson 2: Building a Motivating Environment
Topic 2A: Establish a Positive Environment
Topic 2B: Consider Motivational Techniques
Topic 2C: Identify Barriers to Motivation
Lesson 3: Motivating Employees
Topic 3A: Retain Good Employees
Topic 3B: Set Clear Expectations
Topic 3C: Communicate Effectively
Topic 3D: Clarify Expectations
Topic 3E: Provide Effective Feedback
Topic 3F: Choose Rewards
Lesson 4: Encouraging Self-Motivation in Employees
Topic 4A: Encourage Self-Motivation
Topic 4B: Create a Bond with the Organization
Topic 4C: Provide Professional Growth Opportunities
Topic 4D: Build a Sense of Accomplishment
Topic 4E: Encourage Enthusiasm
Lesson 5: Motivating Diverse Teams
Topic 5A: Motivate Virtual Teams
Topic 5B: Motivate Multigenerational Teams
Topic 5C: Motivate Multicultural Teams