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What Good Managers Do: The First 100 Days

Upcoming Class Dates

(Toronto location only)

Course Specifications

Course number: 088683
Course length: 0.5 day(s)

Course Description

This course will give new managers the basics of effective management for their first 100 days on the job. Professionals who have achieved success as individual contributors often transition into management roles. New managers want to be able to step forward and assume their new responsibilities with confidence. You want to be able to conduct performance appraisals, monitor work processes, communicate effectively with team members, build an internal network of supportive colleagues, and avoid common management pitfalls. You also want to be able to resolve conflicts that arise, coach people to give great performances, and serve as an advocate for your team within the wider corporate structure.

Course Objective:
You will effectively navigate the first 100 days on the job as a manager.

Target Student: This course is intended for a wide range of first-time managers and staff members who are considering transitioning to management roles.

Prerequisites: None.

Performance-Based Objectives

Upon successful completion of this course, students will be able to:

Course Content

Lesson 1: Making the Transition

Topic 1A: Position Yourself for Success
Topic 1B: Begin the Transition
Topic 1C: Manage the Basic Work Elements

Lesson 2: Building A Winning Team

Topic 2A: Coach for Great Performance
Topic 2B: Resolve Conflict within the Team
Topic 2C: Represent Your Team